Delete Your Data

Ario Apps builds privacy-first tools that keep your data on your device wherever possible. You can delete everything, at any time. This page explains how — for each app — and how to request deletion of any optional encrypted cloud backup. Our apps don’t require an account or login.

Delete in the app (fastest and complete)

• Noor (period & ovulation tracker): open Settings → Delete all data. This permanently erases your cycle history, logs, symptoms, predictions, and settings from the device, and clears any encrypted cloud backup tied to your anonymous account.
• Scan+, Fax, Second Number: delete items in-app, or use the reset / delete-data option in the app’s Settings.

Uninstalling an app also removes all of its on-device data.

Delete your encrypted backup / anonymous account

If you turned on optional backup or sync, a random, anonymous identifier is created for your data. The backup is end-to-end encrypted — we cannot read its contents. To erase it from our servers:

• Use Delete all data in the app (recommended) — it wipes the encrypted backup as part of the reset, or
• Email support@arioapps.comwith the subject “Delete my data.” If you have it, include the account ID shown in the app (Settings) so we can locate the encrypted blob. We permanently delete it within 30 days and confirm by reply.

What gets deleted

• All health and cycle data, logs, symptoms, predictions, documents, messages, and app settings tied to your data or anonymous account.
• The end-to-end-encrypted backup blob stored on our servers, if any.

What we may retain

• Records we’re required to keep to comply with law, prevent fraud/abuse, and document subscription or purchase history. Purchases are processed by Apple and Google and are governed by their policies. These records contain no health or cycle content.
• Aggregate, non-identifying counts that cannot be tied back to you.

A note on health data

For Noor, your cycle is computed on your device. Data read from Apple Health or Health Connect stays on your device and is never sold or used for advertising. Deleting your in-app data does not remove entries you saved into Apple Health or Health Connect — remove those in the Health / Health Connect app directly.

Questions? Email support@arioapps.com.